Privacy Policy
At Bamboo Copter Ride, we are committed to protecting your privacy and ensuring a safe online experience for all our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products. By using our website or booking a ride with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, phone number, and any other details you provide when making a reservation or contacting us.
- Payment Information: When you book a ride, we collect payment details (such as credit card information) processed through secure third-party payment systems. We do not store your payment information on our servers.
- Usage Data: We collect data about how you interact with our website, including IP addresses, browser types, pages visited, and the times of access.
- Health & Safety Information: For your safety, we may ask for information regarding any medical conditions, weight, or physical restrictions that could affect your ability to safely enjoy a paramotor flight.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Bookings: Your personal information is necessary for processing your paramotor ride bookings, confirming reservations, and sending you ride confirmations or updates.
- To Communicate With You: We may use your email or phone number to send booking confirmations, reminders, promotional offers, or important safety information related to your ride.
- To Improve Our Services: We analyze usage data to understand how customers interact with our website and services, helping us improve our offerings and user experience.
- For Legal and Safety Purposes: In the event of an emergency or to comply with regulations, we may use your data to ensure your safety and meet legal requirements.
3. How We Protect Your Information
We take the security of your personal information seriously. Our website uses industry-standard encryption protocols (such as SSL) to protect your data during transmission. Additionally, we limit access to your personal information to authorized employees and third-party partners who need the information to process bookings or provide services.
However, please note that no method of online data transmission or storage is 100% secure, and while we take steps to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in booking, processing payments, or providing safety services during your flight.
- Legal Compliance: If required by law or to protect our rights, we may disclose your personal information to authorities or legal bodies.
- Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred as part of the assets.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize your preferences and understand how you interact with our website.
You can choose to disable cookies through your browser settings. However, doing so may impact your ability to use some features of our website.
6. Your Rights and Choices
- Access and Correction: You have the right to request access to and correction of your personal information. If you need to update your contact details or correct any inaccuracies, please contact us.
- Opt-Out: You can opt out of receiving marketing emails or communications from us by following the unsubscribe link in our emails or contacting us directly.
- Deletion: You may request the deletion of your personal information from our records, subject to any legal obligations or pending bookings.
7. Children’s Privacy
Bamboo Copter Ride does not knowingly collect personal information from individuals under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top of the document. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to update or delete your personal information, please contact us:
Bamboo Copter Ride
Email: bamboocopterride@gmail.com
Phone: 8000451679